Case Studies

From head-of-state summits to same-day emergency response, here’s what turnkey language services look like in practice.

Diplomacy

APEC Stanford Summit — U.S. Department of State

2 heads of state · exclusive provider · high-security protocols

Japanese and Korean simultaneous interpreting with full equipment for the November 2023 dialogue between Japan’s PM Kishida Fumio and Korea’s President Yoon Suk Yeol, moderated by Secretary Condoleezza Rice at Stanford’s Shorenstein Center.

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Diplomacy

APEC Leaders’ Week — President of Vietnam Roundtable

Vietnamese conference interpreting for President Vo Van Thuong’s business roundtable, requested by the U.S. Department of State (Nov 2023, San Francisco). Bilateral agreements signed in education, clean energy, microchips, and AI.

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Government

U.S. State Department Environmental Summit (OES)

Week-long Spanish simultaneous and consecutive interpreting across conference sessions, roundtables, and field visits in the Bay Area (2024) — the versatility complex multi-day government events demand.

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Government

City & County of San Francisco — Citywide Language Partner

90% of departments · 130+ languages · 8+ years

Language vendor to CCSF since 2018 — SFPD, SFMTA, SFPUC, Planning, HSH, and more. The San Francisco Public Library has trusted Bilingva as its main translation vendor since 2013.

Recent stories: SFPD Police Chief search · Disability & Aging Services · SFPUC · County of Santa Clara

Emergency

Emergency Language Response — San Francisco

Same-day deployment · 4 languages · 24/7 response

Spanish, Filipino, Russian, and Cantonese interpreters deployed on short notice during the December 2025 power outage (130,000 customers), and emergency Spanish interpreters supporting HSA after the Tenderloin fire displaced 70 residents.

Read the Tenderloin fire response →

Emergency deployment service →

Enterprise

Guidewire Connections 2025 — Enterprise Conference

Japanese, Spanish, and Portuguese simultaneous interpreting at the largest event in Guidewire’s history — interpreters, soundproof booths, wireless receivers, and on-site technicians as one package.

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Portuguese interpreting for Google →

Events

NWSL Championship 2025 — Broadcast Scale

5 languages · 18,000 fans · international media

Multilingual interpreting in five languages for the 2025 NWSL Championship in San Jose, supporting 18,000 fans and international media coverage.

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Education

Summit Public Schools — District Language Portal

A dedicated 24/7 interpreter-request portal for school meetings, including IEP settings — requests confirmed by email around the clock. The template for how Bilingva partners with districts.

See the Summit portal →

Government

City of San José — Citywide Language Partner

250,000+ words/yr · ASL & CDI · translation, interpreting & localization

The Bay Area’s largest city runs its own language program on Bilingva’s portal — a quarter-million words a year across Transportation, Environmental Services, the Library, and the Mayor’s Office, plus the region’s deepest ASL bench for community meetings.

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Government

San Francisco Department of Public Health — Language Access

6 core languages · onsite & remote · standing workgroups + on-call

Interpreting for DPH’s standing community workgroups and Office of Health Equity survey translation — consecutive and simultaneous, onsite and remote, with on-call coverage for out-of-cadence requests.

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Enterprise

Netflix — Executive Briefing Interpreting

Japanese & Mandarin · whisper simultaneous · repeat engagement

Two interpreters and full equipment for a series of high-stakes executive negotiations with Chinese and Japanese media leaders at Netflix’s Los Gatos HQ — discreet, protocol-aware whisper interpreting the team booked meeting after meeting.

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