Government · Emergency Response
Emergency Interpreter Deployment
When a city loses power or a fire displaces families, residents need information in their language — that hour, not next week. Bilingva deploys interpreters same-day, 24/7, in 200 languages including ASL.
Proven: citywide power outage
December 2025 — 130,000 San Francisco customers lost power. Bilingva deployed Spanish, Filipino, Russian, and Cantonese interpreters on short notice so the city could reach residents with safety information as the situation unfolded.
Proven: fire displacement
Days earlier, a Tenderloin fire displaced 70 residents. Emergency Spanish interpreters supported the Human Services Agency’s response — helping displaced families understand housing, aid, and next steps during the worst week of their year.
How it works
One call, any hour. We dispatch from a local Bay Area network — on-site where presence matters, phone interpreting for immediate reach — and stay engaged until the response winds down. Standing agreements with your agency mean no procurement scramble mid-crisis.
Who should have this in place
Emergency management departments, human services agencies, utilities, public health, and school districts — anyone whose emergency plan includes the phrase “notify residents.” Language access under pressure is part of Title VI compliance, too.
The middle of an emergency is the wrong time to find a vendor. Set up a standing agreement now — it costs nothing until you need it.